HubSpot and Salesforce are the best renowned CRM platforms. Both automate many sales, marketing, and customer service tasks. Many everyday repetitive, monotonous tasks are automated through these platforms. These streamline and optimize the entire workflow of an organization. Hubspot is renowned for its inbound marketing tools while Salesforce is renowned for its sales automation tools. Hubspot offers many free packages is more user-friendly and requires less technical knowledge. While Salesforce is costlier, it is more customizable but you need to have a good technical knowledge and knowledge of CRM to handle it. Let's understand the areas in which these CRMs will be better in detail.
Sales Reporting and Forecasting
Hubspot’s sales and reporting features are built into its user interface but are not as customizable as Salesforce. Also in Salesforce, these features are cheaper.
Marketing Features
Hubspot has more packages including various marketing features for different business needs. While in Salesforce these marketing features come in product bundles instead of as separate plan packages or individually priced apps.
AI
Let's understand HubSpot Vs salesforce in terms of AI. Salesforce’s AI is more robust while HubSpot’s AI is easy to handle for people with less technical knowledge also.
Great Onboarding
Both platforms win here. Hubspot’s onboarding process is more detailed, dynamic, and intuitive, while Salesforce has a contact hub which makes its onboarding very easy.
Customizability
Salesforce is more customizable than HubSpot.
More Applications
Salesforce offers more integrations with third-party applications than HubSpot.
Pricing
Hubspot is comparatively more affordable than Salesforce and also it has many free packages.