Wandering for an article that can provide you the in-depth knowledge of Open source CRM? Then this article is for you!
If you came here to know about open-source CRM then we are sure that you are aware of the (normal) traditional or proprietary CRM) system already.
55% of businesses use Customer Relationship Management software for streamlining their interaction with current customers & potential customers. Likewise, for other multiple tasks like trimming the repetitive assignments, data migration, integration with other applications, and more.
In this article, we’ve researched the reasons that appear behind shifting from a traditional to open source CRM even when a traditional CRM can handle all mentioned workflows.
Additionally, you will get the information for basic openly available CRM, reasons for shifting from proprietary CRM to openly available CRM, pros and cons, and its wide range shortly. So here let me walk you through the starting of the article and gradually to the final note. Let’s jump down!
What is Open Source CRM?
To know the open source CRM you can take a basic idea from its name like open source CRM – a CRM that has made its source code openly available to the public.
The open-source software allows the user to customize it and give a shape for its matching requirements. Not only but also, allow for integration with third parties software applications. The openly accessible CRM is launched under a license that gives the authority to public access.
The demand for this wide-open Customer Relationship Management System is high just because you can use it may at a very low cost and probably for free.
Generally, an openly available CRM system will operate your all business flows just like the closed CRM software but here you can get more advanced features without paying any cost or at a very little amount
Reasons | Turning from Traditional CRM to Open Source CRM
This article will give you numerous reasons for shifting your business from proprietary or traditional CRM to open-source CRM software. Furthermore, if you are not a CRM user then will also give you thousands of reasons for being a CRM user. For having a wide knowledge, let’s have a look at the down portion.
In open-source software, you are not required to pay any additional amount for getting the new updates of your available CRM system. On the other hand, in closed CRM, you have to pay an extra amount for getting recently released updates.
You are allowed to manipulate the openly accessible CRM according to your necessity but for the proprietary CRM software, you’ve to take permission from its vendor. Otherwise, you are unable to manipulate it.
You can use this publicly available CRM system with zero investment and at a very low price. On the condition of traditional CRM software, you’ve to pay a high amount for its usage & have to take permission from its vendor for making the changes.
For reporting purposes, you can also use this freely functional CRM system since it allows you to daily work report features. And this functionality helps you out in finding the position of your business in comparison to your competitors.
Not only but also, the open source CRM system is accessible to integrate with cloud-based applications & other software applications such as Microsoft, Outlook, Peridot & more.
For running a free CRM you just need to pay a monthly fee for its license otherwise don’t need to pay for the setup process & ongoing maintenance. But for the paid CRM, you have to pay for a license, update, server maintenance, setup process, and more.
Benefits of using the open source CRM software
As you’ve known the reasons for turning your business from proprietary to open-source CRM so it hasn’t been doubted that it can provide various benefits to your business. Also can deliver a smooth shape to your business operation. Let’s get to know the different benefits that you can take from using openly accessible CRM software.
Using the freely available CRM system you do not need to use software that will not work for your business. This implies if you’ll pay for CRM software then you’ve to use it even if will not provide you with any extra help as you’ve invested in that. But in the case of open CRM, you haven’t need to pay for any kind of contract as you can use it for free.
The openly accessible CRM system assists you in running the different types of marketing campaigns automatically across the multi-platform and broadcasting your product & services globally. Apart from this, will help you in managing the leads and converting them into paying customers for free. Moreover, the openly accessible CRM software will use the predefined trigger feature that will automatically perform the targeted assignment and then move that further to the done list.
Final Word
If you’re looking to know about open-source CRM software & have heard about the freely available CRM then you’ll find this article as your desired solution. Since this article will assist you to understand freely accessible CRM software and its importance in comparison to traditional CRM software. Furthermore, let you know what benefits you can take from an openly available CRM system. So, without getting late, let’s move a little further to read out the article and know the open source CRM in depth.