In the search for the “BEST” cloud communication platform, Twilio got a top position for multiple reasons. From the list of various features of Twilio that make it the best cloud communication platform first is that it is a multiple communicational platform.
In other words, within the Twilio platform, you can make video & voice calls, video conferencing, record a call, programmable messages, API, integration, WhatsApp feature, email, etc. Another reason to say this platform is the best cloud communication platform since it allows you to verify, activate, & connect with universal customers over its communicational categories.
Twilio cloud communication platforms assist in combining data across the customer lifecycle and allow you to access it from a single space. It helps to automate entire communication in a skillful manner just by paying for what you use only. Furthermore, keeps the customer base engaged, levels up your customer retention rate, drives more revenue, and upsurges your business.